Last Updated: January 2025
Welcome to our Healthy Meal Prep service. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your data when you use our meal preparation and delivery services, including corporate lunches and home delivery of prepared dishes.
This policy complies with the Singapore Personal Data Protection Act (PDPA) 2012, the European General Data Protection Regulation (GDPR), and other applicable international privacy laws.
We collect various types of information to provide and improve our services:
When you submit inquiries through our contact forms, we collect:
This information is stored in CSV files on our secure servers for the purpose of responding to your inquiries and maintaining customer service records in compliance with Singapore PDPA requirements.
We process your personal data based on the following legal grounds and for these specific purposes:
We may share your personal information with the following categories of recipients:
In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity, subject to the same privacy protections.
We use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.
We use Google Analytics to understand how visitors interact with our website. This service collects:
Google Analytics uses cookies to track sessions and does not identify individual users. Data is aggregated and anonymized.
We use Google Ads to:
Google Ads places cookies on your device to track your interactions with our ads and website.
The Facebook Pixel helps us:
Facebook collects information about your visit, including pages viewed and actions taken.
Under GDPR, PDPA, and other applicable privacy laws, you have the following rights:
You can request a copy of all personal data we hold about you, including order history, dietary preferences, and account information.
You have the right to request correction of inaccurate or incomplete personal information, including delivery addresses and dietary restrictions.
You can request deletion of your personal data (Right to be Forgotten), subject to legal retention requirements for financial and tax records.
You can request your data in a structured, commonly used, machine-readable format to transfer to another service provider.
You can object to processing of your personal data for direct marketing purposes or based on legitimate interests.
Where processing is based on consent, you can withdraw your consent at any time without affecting prior processing.
You can request limitation of processing in certain circumstances, such as while we verify data accuracy.
You will not receive discriminatory treatment for exercising your privacy rights, though some services may be unavailable without necessary data.
To exercise any of these rights, please contact us using the information provided at the end of this policy. We will respond to your request within 30 days as required by law.
Data Shared: Website usage patterns, conversion events, device information, approximate location
Purpose: Analytics, advertising measurement, remarketing campaigns
Data Controller: Google LLC
Privacy Policy: Governed by Google's Privacy Policy
Retention: Google Analytics data retained for 26 months; Ads data varies by product
Data Shared: Website visits, page views, conversion events, hashed email addresses (for Custom Audiences)
Purpose: Advertising optimization, audience building, conversion tracking
Data Controller: Meta Platforms, Inc.
Privacy Policy: Governed by Meta's Data Policy
Matching: Email addresses are hashed before transmission for privacy protection
Data Shared: Conversion data, website interactions, device identifiers
Purpose: Advertising performance measurement, remarketing